Terms of Use

IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS AND CONDITIONS OF USE & SALE (THESE “TERMS”) BEFORE ACCESSING, USING, SUBSCRIBING, AND/OR UPLOADING ANY DOCUMENT TO FAMVAULT.COM OR ANY AFFILIATE SITES WHICH LINK TO THIS SET OF TERMS OF USE. THIS AGREEMENT INCLUDES DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY, ALONG WITH ARBITRATION AND CLASS ACTION WAIVER PROVISIONS. BY AGREEING, YOU WAIVE YOUR RIGHT TO A COURT HEARING, A JURY TRIAL, AND PARTICIPATION IN A CLASS ACTION. ARBITRATION IS MANDATORY AND THE SOLE METHOD OF RESOLVING ANY DISPUTES, UNLESS OTHERWISE SPECIFIED HEREIN. THESE TERMS ARE A FUNDAMENTAL PART OF OUR AGREEMENT.

BY INSTALLING, DOWNLOADING OR USING THE FAMVAULT APPLICATION OR BY USING ANY SUPPORT & MAINTENANCE SERVICES PROVIDED BY MY VIRTUAL SAFE, LLC D/B/A FAMVAULT (“FAMVAULT,” “WE,” “OUR,” “US” OR “COMPANY”), YOU AS THE CLIENT AND END USER WILL BE DEEMED TO HAVE ACCEPTED THIS AGREEMENT. FAMVAULT AND YOU ARE EACH A “PARTY” TO THIS AGREEMENT, AND ARE TOGETHER THE “PARTIES.” THIS COMPANY END-USER LICENSE AGREEMENT, INCLUDING ANY SUPPLEMENTAL TERMS (COLLECTIVELY, THE “EULA” OR “AGREEMENT”) IS BETWEEN YOU AND FAMVAULT AND GOVERNS YOUR USE OF THE FAMVAULT APPLICATION.

THE FAMVAULT APPLICATION IS LICENSED TO YOU BY US FOR USE ONLY UNDER THE TERMS OF THIS AGREEMENT.

The use of www.FamVault.com or other sites to which these terms are linked (each, a "website"), owned and maintained by FamVault, are governed by these terms. We offer the Website, including all information, tools, and services available from the Website to you, the user, conditioned upon your acceptance of all terms and conditions stated herein. By accessing, using, subscribing, or placing an order over the website, you and your business (including any sub-users you may have) agree to the terms and conditions set forth herein. If you do not agree to these Terms in their entirety, you are not authorized to use the Website in any manner or form whatsoever. The use of www.FamVault.com or any other sites linked to these Terms (each referred to as a "website"), which are owned and managed by My Virtual Safe, LLC, doing business as FamVault ("FamVault," "we," "our," or "us"), is governed by these terms. We provide the website, along with all information, tools, and services available through it, to you, the user, on the condition that you accept all the terms and conditions outlined here. By accessing, using, subscribing to, or placing an order through the Website, you and your business (including any employees, clients and/or sub-users you may have) agree to these terms. If you do not fully agree, you are not authorized to use the Website in any way.

THIS IS A LEGALLY BINDING AGREEMENT. These terms, together with our Privacy Statement, form a binding legal agreement (the "Agreement") between you and/or your business ("you") and FamVault. This Agreement governs your access to and use of the Website, the services provided by FamVault, any orders placed through the Website, by phone, or by any other accepted method, and your use or attempted use of the products or services offered on or through the Website. Please retain a copy of this Agreement for your future reference.

DEFINITIONS

  • FamVault Application. Refers to the software application, backend software and all components owned by FamVault that is made available to you.

  • Services. Services any and all professional planning, training, implementation, and/or other services to be provided to You in support of the FamVault Application pursuant to this Agreement.

  • You. Refers to the end customer or user of the FamVault Application, whether obtained directly from FamVault or through an authorized partner.

  • Your Data. Your Data is the data inputted by you, or by FamVault on your behalf or otherwise generated in respect to your use of the FamVault Application.

  • Fees. The fees payable by you to FamVault as detailed in an order or sales form(s).

  • Start Date: The date FamVault first makes the FamVault Application available to you.

LICENSE and USE TERMS.
Our Website and all its components are protected by U.S. and International copyright, trademark, and other intellectual property laws, including all content, information, color scheme, design elements, logos, taglines, text material, metatags, hashtags, testimonials, personal stories, photographic images, video & audio clips, and downloads. No material on the Website may be copied, reproduced, distributed, republished, uploaded, displayed, posted, or transmitted in any way whatsoever without our express written permission. The FamVault trademark and logo are proprietary marks of FamVault, and the use of those marks is strictly prohibited. Nothing herein gives you the right to use, copy, register as a domain name, reproduce, or otherwise use any logo, tagline, trademark, trade name, copyrighted material, patent, trade dress, trade secret, or confidential information owned by FamVault.

Subject to your full compliance with these Terms, FamVault grants you a revocable, limited, non-exclusive, royalty-free, non-sublicensable, and non-transferable license to use the Website. You agree that you do not gain any ownership rights in material protected by intellectual property laws.

If you subscribe to FamVault’s services, you are granted a revocable, limited, non-exclusive, non-sublicensable, and non-transferable license to use the software agree that: (i) the software is or may be protected by U.S. and International copyright laws and is owned exclusively by FamVault; (ii) you do not acquire any ownership rights in or to the software or it’s code; (iii) you may not modify, publish, transmit, sell, or create derivative works from the software’s content or it’s code; (iv) except as explicitly allowed by copyright law, you may not copy, redistribute, publish, display, or commercially exploit any material from the software or it’s code without express written permission from FamVault; and (v) any authorized copying must preserve all author attributions, trademarks, legends, and copyright notices without modification or removal. Should you violate any of these terms, your rights will be revoked immediately and without prior warning.

You agree not to use or attempt to use the Website or any software provided by FamVault, whether alone, or in conjunction with other software or hardware, in any unlawful manner or a manner harmful to FamVault. You further agree not to commit any harmful or unlawful act or attempt to commit any harmful or unlawful act on or through the Website or through use of any software or hardware including, but not limited to, refraining from:

No dishonest or illegal practices, harming FamVault’s reputation, hacking, copying content without permission, introducing malware, interfering with the Website, or infringing on others' intellectual property rights.

We do not tolerate spam or unsolicited messages. Any such communications are a serious threat to FamVault’s reputation. You are responsible for ensuring all your communications comply with anti-spam laws.

Do not send or authorize any communication that is explicit, obscene, hateful, threatening, misleading, or promotes unlawful behavior.

You must not upload or incorporate sensitive information, such as social security numbers, credit card data, passwords, or health information, into any content connected to FamVault.

You shall not directly or indirectly:

  • Reverse engineer, disassemble, decompile, or otherwise translate the Application portions of the FamVault Application;

  • Remove or alter any copyright or other proprietary notice on or in any FamVault Application without FamVault’s express written consent;

  • Remove any readme files notices, disclaimers, marks and labels included in the FamVault Application as delivered by FamVault;

  • Copy the FamVault Application except for archival purposes or as necessary for you to install and make use of the FamVault Application as expressly licensed by Famvault;

  • Detach or separate any libraries, files, modules or other components embedded within the FamVault Application or within a particular image you have received even if any such library, file, module or other component is separately licensable, or use any such modules, files or other components separately from the FamVault Application, product or software image in which it is embedded (except to the extent that a documented feature of the FamVault Application is implemented by doing so);

  • Furnish any copy of the FamVault Application or other means of access to the FamVault Application to any third party other than to your independent contractor(s) (and the like) solely for your benefit in using the services for you; in that case only, the independent contractor shall agree to adhere to the terms of this Agreement. If you do furnish the FamVault Application or access to the FamVault Application to your independent contractor(s), you shall remain fully and primarily responsible to the [company] for compliance with all provisions of this Agreement; and

  • Use or allow use of the FamVault Application in violation of any applicable law or regulation or to support or facilitate any illegal activity.

WEBSITE USE. The Website is intended for adult usage only. By using the Website and its systems, you represent that you are at least 18 years old, or the legal age of majority in your state or province of residence (whichever is older), that you have the legal ability to enter into a binding contract with us, and that you have read and agree to this Agreement.

We know that in some cases, users under 18 may access the Website. If this applies, by accessing the Website, you confirm that your parent or legal guardian, who is at least 18 years old, has given proper, verifiable consent for you to do so and that they agree to these terms on your behalf.

YOUR INFORMATION
As a FamVault user, you must create an account and provide accurate information, ensuring you’re not impersonating anyone else. You’re responsible for keeping your password confidential and cannot share it or your account access with anyone else. Additionally, you must protect any confidential information we share with you, including technical details, pricing, business strategies, and data about other users.

DATA AND DATA PROTECTION
You shall own all rights, title and interest in and to your data and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of your data. FamVault shall, in providing the FamVault Application, comply with its Privacy Policy relating to the privacy and security of your data as amended from time to time by FamVault in its sole discretion.

You grant to FamVault a non-exclusive, perpetual, irrevocable, royalty-free license to use your data (provided that such data is anonymized) for the purposes of: (a) statistical analysis and monitoring, querying and analyzing such data for the purpose of providing the FamVault application, improving the quality of services of the FamVault Application provides to its customers (including generative AI) and for marketing purposes; (b) complying with any applicable governmental or regulatory requirements; and (c) exercising its rights and fulfilling its other obligations under this Agreement.

UPLOADING YOUR POWER OF ATTORNEY and LIVING WILL/DNR
By uploading a living will, DNR, or power of attorney in the Healthcare Folder in the FamVault system, the user acknowledges and agrees that such documents will be made accessible to any individual who enters the required information, including their National Provider Identifier (NPI) number, the FamVault user’s name, date of birth, and cell phone number. The FamVault user understands that this access is intended to facilitate the retrieval and verification of important legal documents, and by uploading these documents, they consent to their availability in accordance with the terms outlined herein.

OUR PRIVACY POLICY
We value your privacy and protect your personal information. When you submit your information on our Website, it follows our Privacy Statement. You can view the Privacy Statement at www.FamVault.com/privacy. FamVault may update this statement as needed. The Privacy Statement and DPA are part of this Agreement.

PRODUCTS, SERVICES, AND PRICING
Product details, services, and prices can be found at www.FamVault.com, but they may change. Price changes take effect on the first day of the month after they are posted. By using the Website or placing an order, you authorize FamVault to charge your account for the selected services, including any future price changes. If you request a downgrade, the new price will take effect on the first day of the following month.

By continuing to use FamVault services, you agree to monthly charges to your credit card for the products and services you’ve chosen, and you consent to any price changes after being notified by email.

FamVault makes efforts to ensure that prices and product descriptions on the Website are accurate. If a product's correct price is higher than listed, we may contact you for instructions or cancel your order and inform you of the cancellation.

Please note that FamVault does not guarantee that product descriptions are accurate or error-free, and packaging may differ from what you receive. All sales are final, except as stated in these Terms.

SUBSCRIPTION TERMS AND PAYMENT
A FamVault user must pay all fees related to their subscription as outlined in these Terms. The first payment is due when the user sets up their account. Each month, the user’s account will be charged the subscription fee plus any applicable taxes and any past charges (collectively, "Fees"). All advertised prices are in, and all payments shall be in, U.S. Dollars. Not using the services does not exempt the user from payment.

Users can pay via credit or debit card, and payment details will be collected securely. You acknowledge that we will store transaction details, including the last four digits and expiration date of your card. Payments are recurring based on the selected service, and you authorize automatic charges. If we can't process your payment, we may charge a lesser amount to "pause" your account while we contact you for updated information.

If you have a monthly or annual subscription and provided valid payment details, payments will be automatically processed on your designated payment date. If there are insufficient funds, we may charge a lesser amount to pause your account. To cancel your subscription, you must do so through your account dashboard or by emailing info@famvault.com at least ten (10) days before the next billing cycle.

FamVault can terminate your account for unpaid subscriptions, with or without notice. Termination does not relieve you of your obligation to pay any outstanding charges. If collection processes are initiated, you will be responsible for all related costs, including legal fees. Additionally, FamVault may charge applicable taxes on top of any Fees.

You acknowledge and agree that payments are due on a recurring basis in accordance with the payment terms for the specific service purchased (unless the subscription is canceled in accordance with these Terms) and therefore authorize the automatic payment collection terms applicable to that specific service (e.g., on a monthly basis and for a specific amount). If for whatever reason, we are unable to process your monthly subscription payment, we may, in our sole discretion, charge you a lesser amount to “pause” your account and retain your information as we attempt to contact you for updated payment information.

Any invoiced amounts that remain unpaid for a period of sixty (60) days or longer after the Invoice Date will be deemed “late” and at FamVault’s sole discretion, it may charge (a) “Late Fees” in an amount equal to two-and-a-half percent (2.5%) of any unpaid amount, and (b) for any invoiced amounts that remain unpaid for a period of ninety (90) days or longer, incur additional interest at the rate of 1% per month until fully paid.

All disputes regarding fees or the quality of any services will be irrevocably waived by you unless written notice of such dispute, with any and all supporting documentation, is provided to FamVault not later than forty-five (45) days after the date of the applicable invoice date. In the event of any dispute with regard to any portion of an invoice, the undisputed portion will be timely paid; no fee dispute will excuse you from the timely payment of undisputed fees. Upon resolution of such dispute, any previously disputed amounts that remain due and owing to FamVault will be paid with interest at the rate above from the date such amounts were originally due.

YOUR RESPONSIBILITIES
You will use FamVault’s products and services only for lawful purposes and not for any illegal or harmful activities.

If an investigation or lawsuit is threatened or filed against you, you agree to notify FamVault, which may then terminate this Agreement without liability. FamVault will not be responsible for any legal violations on your part. You agree to indemnify FamVault if you violate any laws and a claim is made against FamVault as a result.

REFERRAL PROGRAM
If you are a FamVault user you may be able to earn a commission. This occurs when you create and pay for your own account and you refer a new FamVault user using the “Refer A Friend” button and that new Famvault user creates and pays for their own new account. The new transaction must be received and recorded by FamVault (each new account is a "New Account").

Currently, the commission is 20% of the first month’s subscription for each new account opened. When you earn $500 or more, you'll need to register with our payment provider to receive your payment, which may require you to provide information like a W-9 form. If you don't complete this within 120 days of earning the commission, you will lose the right to it. If you're outside the U.S., taxes may be withheld as required by law, and you're responsible for following your local tax laws.

REVIEWS and TESTIMONIALS
FamVault welcomes your feedback on our services and products. We may use testimonials and product reviews, including your name, city, and state, in any way we choose, in both printed and online media. These testimonials reflect individual experiences and may not represent your experience with our services.

By submitting testimonials, photos, or other information, you agree that they are non-confidential and grant FamVault a royalty-free, worldwide, perpetual license to use them.

FamVault may also correct any errors and shorten testimonials before using them, and we are not obligated to use any submitted testimonials or reviews.

COMPLIANCE
As a FamVault user or affiliate, whether or not you display FamVault’s Badge, you must follow all applicable laws, both in the U.S. and abroad. This includes laws against deceptive advertising, email marketing laws (like the CAN-SPAM Act), data protection laws (such as the GDPR, California Consumer Privacy Act, and others), telemarketing laws (including the Telephone Consumer Protection Act), and laws governing testimonials.

You are responsible for ensuring compliance with these laws for yourself, your business, and anyone you send digital messages to using our products or services. It is your duty to be aware of, understand, and follow all relevant laws at all times.

COPYRIGHT ISSUES
If you think any materials on the Website violate your copyright, you or your agent can send a notice to FamVault asking for their removal. If you believe someone has incorrectly filed a copyright infringement notice against you, you can send a counter-notice. Both notices and counter-notices should be sent to FamVault's Legal Department info@FamVault.com. These terms also include the DMCA Policy.

THIRD-PARTY LINKS
If the Website contains links to other websites, FamVault assumes no responsibility for the content or functionality of any non-FamVault website.

DISCLAIMER
Notwithstanding the previous statements, FamVault (a) does not warrant that your use of the FamVault Application will be uninterrupted or error-free, nor that the FamVault Application (including information or additional documentation obtained by you through the FamVault will meet your needs, and (b) is not responsible for delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks, including the internet, and you acknowledge that the FamVault Application may be subject to limitations, delays and other problems inherent in the use of such communication.

DISCLAIMERS OF WARRANTIES
The Website and all its content are provided "as is" and "as available," without any warranties, either express or implied. This includes but is not limited to, warranties of ownership, merchantability, or fitness for a particular purpose. We do not guarantee the reliability, accuracy, or completeness of any information on the Website and expressly disclaim any warranties that:

  • The Website or software will be secure, timely, uninterrupted, or error-free.

  • The Website, software, or services will meet your needs or expectations.

  • Any stored data will be accurate or reliable.

  • The quality of any products or services obtained through the Website will meet your requirements.

  • Any errors in the Website will be fixed.

  • The Website and its servers are free of viruses or harmful components.

All warranties, whether express, implied, or statutory, are disclaimed to the fullest extent permitted by law.

LIMITATIONS OF LIABILITIES
Except where prohibited by law, FamVault and its affiliates are not liable for any indirect, special, incidental, punitive, exemplary, consequential, consequential damages or any other damages, fees, costs or claims or related to this Agreement, including the Privacy Statement and DPA. This includes damages related to your or a third party’s use of the Website, products, or services, even if FamVault was aware of the possibility of such damages.

This includes, but is not limited to, losses like:

  • Loss of use

  • Loss of profits

  • Loss of data

  • Loss of goodwill

  • Costs of substitute services or products

FamVault’s total liability to you or your business is limited to the greater of three times the payments you made to FamVault in the month before the claim arose or $3,000 whichever is lesser.

INDEMNIFICATION
To the fullest extent allowed by law, you agree to defend and protect FamVault and its affiliates from any claims, losses, or expenses (including attorney fees) that arise from: (1) your use or misuse of the Website, software, products, or services; (2) any information you submit through the Website; (3) your breach of these Terms or related documents; or (4) your violation of any laws or third-party rights.

MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER
IMPORTANT: READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR RIGHTS.
Except where prohibited by law, you agree that any future claims must be resolved through binding, confidential arbitration, meaning you waive your right to a jury trial. Your rights in arbitration may be more limited than in court. Claims can only be brought individually, not as part of a class action.

If you have a complaint, you should first contact us at info@FamVault.com for informal resolution. If the issue isn’t resolved within 120 days, it will go to arbitration through the American Arbitration Association (AAA) or similar process. The arbitration will take place in Cumberland County, Pennsylvania, with a single neutral arbitrator, unless otherwise agreed.

The arbitrator will decide on all disputes regarding the terms and the enforceability of the arbitration agreement. Each party will cover their own additional costs, except for filing and arbitration fees, which will follow AAA rules.

The arbitrator will apply Pennsylvania law, and their decision will be final and can be enforced in court. Disputes will not be combined with others, and you waive the right to class actions.

If there’s a delay in enforcing this arbitration provision, it doesn't waive future arbitration rights. Claims must be brought within one year of the issue arising.

This provision remains effective even if your account is terminated or if there’s a bankruptcy. If the class action waiver is unenforceable, the whole arbitration provision becomes void. If part of this provision is found unenforceable, the rest will still apply.

You understand that you are giving up your right to a court trial and to be part of a class action, agreeing instead to resolve claims individually through arbitration.

FAMVAULT REMEDIES
To prevent harm to FamVault, if you breach this Agreement or infringe on FamVault's or a third party's intellectual property, FamVault can seek a temporary restraining order or injunction from a court in Cumberland County, Pennsylvania. This does not prevent FamVault from pursuing other legal remedies, including seeking monetary damages from you and your business. You and your business agree to the exclusive jurisdiction of Cumberland County courts for these matters and waive any challenges to that jurisdiction.

TERMINATION
This Agreement becomes effective when you click any activation or purchase button (for example: “PAY NOW”), submit information on the Website, or start using the Website. If we believe you have violated any terms or laws, we can terminate the Agreement or suspend your access without notice. Certain sections of this Agreement, along with your obligations, will still apply even after termination. You will also be responsible for any unpaid amounts to FamVault after termination.

If your FamVault service is terminated, you will have a limited amount of time to remove your Data from the FamVault Application. If you fail to remove your Data from the FamVault Application within the prescribed time period, your data will be permanently deleted without further notification.

NO WAIVER
No failure or delay on the part of FamVault in exercising any right, power, or remedy under this Agreement may operate as a waiver, nor may any single or partial exercise of any such right, power, or remedy preclude any other or further exercise of such right, power, or remedy, or the exercise of any other rights, power, or remedy under this Agreement. A waiver of any right or obligation under this Agreement shall only be effective if in writing and signed by FamVault.

GOVERNING LAW AND VENUE
This Agreement and any disputes related to it, including your use of the website and any products or services, are governed solely by Pennsylvania law. If a claim is not subject to arbitration, it must be taken to the state or federal courts in Cumberland County, Pennsylvania, where you agree to the jurisdiction of those courts and waive any objections to it. Claims must be filed individually, and you waive the right to bring them as part of a class action or representative lawsuit.

FORCE MAJEURE
FamVault will not be responsible to you for any delay, damage, or failure caused or occasioned by any act of nature or other causes beyond our reasonable control.

ASSIGNMENT
FamVault may assign its rights under this Agreement at any time, without notice to you. Your rights arising under this Agreement cannot be assigned without FamVault’s (or its assigns’) express written consent.

ELECTRONIC SIGNATURE
All information communicated on the Website is considered an electronic communication. When you communicate with FamVault through or on the Website or via other forms of electronic media, such as e-mail, you are communicating with the company electronically. You agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.

CHANGES TO THE AGREEMENT
You can review the most current version of the Terms at any time at www.famvault.com/terms. We reserve the right, at our sole discretion, to update, change or replace any part of the Agreement, including the Privacy Statement by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes to the Agreement constitutes acceptance of those changes.

ADDITIONAL REPRESENTATIONS AND WARRANTIES
You confirm that: (1) you are at least 18 years old or of legal age in your area; (2) you have the authority to act on behalf of your business; (3) you have read and agree to this Agreement; and (4) you will not resell or export any products or services purchased from the Website.

You also agree that FamVault can trust the information you provide and may contact you or your business via email, phone, or mail for various reasons, including follow-ups and order inquiries.

Additionally, you state that there are no current or past government investigations or lawsuits involving you or your business. If that changes, you will notify FamVault within 24 hours. FamVault can terminate this Agreement at its discretion if any issues arise without any obligation to you.

SEVERABILITY
If any provision of this Agreement is found by the arbitrator or (if proper) a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall not be affected thereby and shall continue in full force and effect and such provision may be modified or severed from this Agreement to the extent necessary to make such provision enforceable and consistent with the remainder of the Agreement.

ENTIRE AGREEMENT
These terms, along with the Privacy Statement, DPA, and any policies posted on the Website, form the complete agreement between you and FamVault regarding your use of the Website and its services or products. They replace any previous agreements or communications, whether written or spoken. Any new services or features added in the future will also fall under this Agreement. If there are any unclear points in these terms, they won't be interpreted against the party that drafted them.

GENERAL
No provision of this Agreement may be altered or changed except by means of a writing signed by both parties. The failure of either party to insist upon strict adherence to any term of this Agreement on any occasion will not be considered a waiver, nor will it deprive that Party of the right to insist later on adherence thereto. Any waiver must be in writing and signed by an authorized representative of the waiving party to be effective.

Except as expressly provided in this Agreement, the rights and remedies provided under this Agreement are in addition to, and not exclusive of, any rights or remedies provided by law.

You shall not assign or transfer any of its rights or obligations hereunder without FamVault’s prior written consent. FamVault may at any time assign, transfer, or subcontract any of its rights or obligations under this Agreement, provided it will remain liable for any acts and omissions of its subcontractors as though such acts and omissions were FamVault’s own.

Nothing in this Agreement is intended to or shall operate to create a partnership, joint venture, agency, franchise, or employment relationship between the parties, or authorize either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation.)

FamVault may use your name to identify you as its customer on the FamVault website. FamVault shall not indicate that you in any way endorse the FamVault Application or make any other use of your trademarks without your prior written approval in each instance. You shall not publicize your relationship to FamVault nor your use of the [product] Application without FamVault’s prior written approval in each instance.

If any portion of this Agreement is held invalid, the parties agree that such invalidity shall not affect the validity of the remainder of this Agreement.

You certify that you are and will remain in compliance with all export control and import laws and regulations for the duration of this Agreement. FamVault reserves the right to suspend the FamVault Application immediately and without notice if FamVault determines, in its sole judgment, that the FamVault Application is being used in violation of regulations.

You hereby grant FamVault the right to periodically audit and review your use of the FamVault Application via remote connection or on-site inspection to ensure compliance with the terms of this Agreement and support the safety and security of the Services. You will at all times cooperate in good faith with such reviews and will promptly remedy any acts of non-compliance with this Agreement as a material term hereof.

CONTACTING US
We encourage our customers to contact us with questions or comments about our products and services. Please feel free to do so by sending an email to info@FamVault.com. If you have any questions or inquiries concerning these Terms, you may contact FamVault by email at info@FamVault.com

For additional inquiries, please feel free to send an email to the relevant address listed below. Compliance/Spam/Abuse: info@FamVault.com

General Support and Inquiries: info@FamVault.com

Notices to you may be made by posting a notice (or a link to a notice) on www.FamVault.com/terms and any such other sites we own and control by email at FamVault’s discretion.